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Showing articles from Word tag

Excel or Word Files Running Slow

Excel or Word files slowly or don’t open from Engagement Issue An Excel or Word file from Engagement opens slowly, or not at all. Cause N/A Possible Resolutions Save before beginning Test after each section * If there are Excel links in the Word file, open the Excel workpaper first. * If there are messages …

Engagement Tab Missing

Engagement Tab Missing in Excel or Word Issue The Engagement ribbon tab is missing when opening an Excel or Word file from Engagement. Or, a workpaper from Engagement is acting in unexpected ways. Cause A non-responsive instance of Excel/Word may cause the plugin to break. Possible Resolutions Save before begin…

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