Excel or Word files slowly or don’t open from Engagement Issue An Excel or Word file from Engagement opens slowly, or not at all. Cause N/A Possible Resolutions Save before beginning Test after each section * If there are Excel links in the Word file, open the Excel workpaper first. * If there are messages …
Engagement Tab Missing in Excel or Word Issue The Engagement ribbon tab is missing when opening an Excel or Word file from Engagement. Or, a workpaper from Engagement is acting in unexpected ways. Cause A non-responsive instance of Excel/Word may cause the plugin to break. Possible Resolutions Save before begin…