PDF is slow to open or close from Axcess Document
This is typically caused by the file size of the document. To fix we must reduce it, follow these steps. * Right-Click and download the file **depending on the size of the file this may take a long time** * Save it to your Documents folder * Open the file from your Documents folder * Go to File > Sa…
06-Apr-2023
Excel or Word Files Running Slow
Excel or Word files slowly or don’t open from Engagement Issue An Excel or Word file from Engagement opens slowly, or not at all. Cause N/A Possible Resolutions Save before beginning Test after each section * If there are Excel links in the Word file, open the Excel workpaper first. * If there are messages …
04-Jun-2021
Unable To Print Through Axcess
Error code -30 when printing to/from Axcess Document Issue When printing to or from Axcess Document, you receive this error. “Printer not activated; error code – 30” Cause The program Axcess uses to print is not running. Possible Resolutions Save before beginning Test after each section * Start the Axcess p…
17-Jun-2021
Enable Axcess Single Sign On (SSO)
To set up your workstation to log in to CCH Axcess using Single Sign On (SSO), do the following: * Click Utilities under Firm on the Application Links window in Dashboard. * Click Generate Federation Services Pilot Login Code on the Common window. Select Set up this workstation to log in using AD FS…
09-Oct-2023
Enable CCH Plug-in
Enable the CCH Axcess plug-in for Office and Adobe products Purpose Show how to enable CCH Axcess plug-ins. Each plug-in allows for saving a file directly to Document. The Outlook plug-in also allows the use of the ShareSafe secure file transfer tool. Procedure * Close the program which you plan to install the …
30-Sep-2022
