Q Drive missing after update Issue Q Drive does not show in the File Explorer window after updating the Citrix Files for Windows program. Cause An unsuccessful install or uninstall is the likely cause. Possible Resolutions Save before beginning Test after each section * Log into Citrix Open Citrix ShareF…
Follow these instructions if you need to log into ShareFile to gain access to ShareFile desktop (Q: drive), or the Outlook plugin. ShareFile Desktop (Q: Drive) * Open the ShareFile program Either search for it in the programs folder, or open it from the mini icon near your clock * If prompted, enter in ' ad…